Legal notice

1. General Information

This Legal Notice sets out the conditions for accessing and using our website. It provides information about how the service operates, the content published on the website, and the responsibilities associated with browsing and making purchases.

Our website is dedicated to showcasing and selling furniture and homewares, with delivery available across Australia.

By browsing our website, you acknowledge that you have read this Legal Notice and the other policies published on the website.

2. Use of the Website

You may use our website to:

  • Browse furniture and homewares.

  • View product descriptions, images, dimensions and features.

  • Add products to your shopping cart.

  • Place orders.

  • Review your purchases and submit enquiries.

  • Contact our customer service team.

You must use our website appropriately and must not engage in any activity that could damage its technical operation, compromise its security or prevent other users from accessing the service.

The following activities are prohibited:

  • Accessing systems without authorisation.

  • Interfering with the operation of the website.

  • Altering or manipulating data, content or features.

  • Using automated tools to damage or overload the system.

  • Distributing malicious code, malware or other tools intended to compromise the service.

3. Product Information

Information about our furniture and homewares is provided through product descriptions, images, measurements, materials and other product details.

We make reasonable efforts to ensure that the information published on our website is accurate and up to date.

In some cases, minor differences may occur between the images displayed on the website and the products received. These may be due to:

  • The screen settings of the device used by the customer.

  • Lighting conditions when product photographs were taken.

  • The natural characteristics of wood, fabric, stone, metal or other materials.

  • Minor manufacturing variations that do not affect the essential functions of the product.

If we identify errors in prices, descriptions or product information, we will take steps to correct them. If an error affects an order that has already been submitted, we will notify the customer before proceeding with order processing.

4. Prices and Commercial Information

Product prices are displayed in Australian dollars (AUD).

The price shown during checkout includes any applicable taxes specified in the order summary.

Delivery charges are calculated according to the following conditions:

  • Orders under AUD 88 incur a delivery fee of AUD 3.

  • Orders of AUD 88 or more qualify for free delivery.

Before confirming an order, customers can review:

  • The selected products.

  • The quantities.

  • The product prices.

  • Any applicable taxes shown in the order summary.

  • The delivery conditions.

  • The total amount payable.

If a price or other information is updated before an order is submitted, the details displayed at the final checkout stage will apply.

5. Ownership of Website Content

Texts, product descriptions, graphic elements, page layouts, original photographs and other content created for our website must not be copied, reproduced, modified or used for commercial purposes without our permission.

Customers may view and use the content for personal purposes while browsing our website.

The following activities are not permitted:

  • Copying entire pages to create another online store.

  • Republishing original photographs or descriptions for commercial purposes.

  • Modifying content and attributing it to another person or organisation.

  • Using website materials in a way that creates confusion about the origin of products or services.

6. External Links and Services

Our website may use services provided by external providers for technical functions, payments, deliveries, security and communications.

When you use a function managed by an external provider, certain information may be processed by that provider to complete the requested service.

The presence of links to external websites does not mean that we have full control over the content, technical procedures or activities carried out on those websites.

Before using an external service, you may review the information published directly by the provider responsible for that service.

7. Website Availability

We make reasonable efforts to keep our website accessible and operational during normal use.

The website may be temporarily unavailable due to:

  • Technical maintenance.

  • System updates.

  • Security work.

  • Hosting service issues.

  • Network interruptions.

  • External technical failures.

Where possible, we schedule technical work to minimise interruptions to the service.

Temporary website unavailability does not affect orders that have already been confirmed or customers' rights in relation to completed purchases.

8. Customer Responsibilities

You are responsible for the information you provide when using our website.

Before submitting an order, you should carefully check:

  • Your first and last name.

  • Your email address.

  • Your delivery address in Australia.

  • The selected products.

  • The quantities.

  • Your payment method.

You must notify us promptly of any errors that could affect the preparation or delivery of your order.

If you have a personal account, you are also responsible for keeping your login details secure.

9. Our Store's Responsibilities

Our store is responsible for managing orders, preparing products, arranging deliveries and providing customer support in accordance with the conditions published on our website.

We are not responsible for issues caused solely by:

  • Incorrect information supplied by the customer.

  • Unauthorised account access resulting from the customer's failure to protect their login details.

  • External technical interruptions that are beyond our direct control.

  • The customer's device or browser settings preventing certain features from working correctly.

Nothing in this Legal Notice limits any customer rights that cannot be excluded under applicable law.

10. Changes to This Legal Notice

We may update this Legal Notice if there are changes to how our website operates, the services we provide or our operating procedures.

The version published on our website is the version in effect at the time it is accessed.

Updates do not retrospectively change conditions already confirmed for orders placed before the new version was published.

11. Customer Service

For questions about using our website, published content, orders or this Legal Notice, you can contact us using the details below:

Email: shipping@mididohome.com

Phone: +81 (801) 925 72 71

Address: 206-23-1-CHOME OTO, CHUO-KU, SAITAMA-SHI, SAITAMA 338-0012, JAPAN

Customer Service Hours: Monday to Friday, 10:10 am – 5:10 pm

Delivery Area: Australia