Payment Methods

1. Payment Methods

Our store offers several payment methods to allow customers to complete purchases through our website.

Available payment methods may include:

Visa
MasterCard
American Express
Diners Club
JCB

All transactions are processed in Australian dollars (AUD).

Payment must be completed when the order is confirmed.

The availability of each payment method is displayed during checkout, before the purchase is finally confirmed.

2. Payment Security

Protecting payment information is an essential part of transaction security.

Payment information is transmitted through secure connections using SSL/TLS technology, which is designed to protect data during transmission.

Payments are processed through payment service providers.

Our store does not permanently store complete payment card details.

Payment information is used only to:

Process the transaction.
Verify payment status.
Manage administrative and tax obligations related to the transaction.

3. Payment Process

During checkout:

The customer selects a payment method.
The customer reviews the order summary.
The customer checks the total amount payable.
The customer confirms the order using the designated checkout button.
Payment is verified during order confirmation.

Once payment has been successfully confirmed, the customer receives an order confirmation by email.

If payment is unsuccessful:

The customer may try to make the payment again.
The customer may select another payment method displayed during checkout.
If the issue continues, the customer may contact our customer service team.

4. Payment Authorisation and Verification

A transaction may require additional verification by the customer's bank or payment service provider.

A payment may be declined when:

The transaction is not authorised.
Payment details are incorrect or incomplete.
The bank declines the transaction.
The payment service provider declines the transaction.
The security system detects signs of fraud or misuse.

If a transaction is declined:

The order will not be confirmed as paid.
The customer will not receive payment confirmation for the declined transaction.

If an amount is temporarily held or pre-authorised, the time required for its release depends on the procedures of the customer's bank, card issuer or payment service provider.

5. Confidentiality and Protection of Payment Data

Personal information associated with payments is handled carefully and protected by security measures designed to maintain confidentiality and prevent unauthorised access.

Information required to complete an order payment is used to manage the purchase and provide the requested service.

When a payment service provider processes personal information on behalf of our store, information is transmitted only to the extent necessary to process the transaction.

Our store does not permanently store: