Cookie Policy

1. Definition and Scope of This Policy

This Cookie Policy explains how cookies and similar technologies are used on our website.

This policy informs users about how cookies are used, the purposes for which information is processed, how long cookies are stored and how cookie preferences can be managed.

A cookie is a small text file or equivalent information stored on a user's device while browsing our website, or a file that allows access to information already stored on the device.

Cookies may be used to:

  • Ensure the technical operation of the website.

  • Manage the shopping cart and user sessions.

  • Protect website security.

  • Analyse website usage for statistical purposes.

  • Improve the display and usability of website features.

2. Types of Cookies We Use

Our website may use different categories of cookies.

Strictly Necessary Cookies

These cookies are used to:

  • Enable the shopping cart to function.

  • Manage user sessions.

  • Maintain the user's login status.

  • Provide certain security features.

  • Remember the user's cookie preferences.

These cookies enable us to provide website features explicitly requested by the user and are necessary for the proper operation of the service.

Analytics and Performance Cookies

These cookies may be used to:

  • Record page visits.

  • Measure page loading times.

  • Identify technical errors.

  • Analyse website usage for statistical purposes.

Where consent is required, these cookies are activated only after the user has given consent.

Functional Cookies

These cookies may be used to:

  • Remember selected display settings.

  • Retain information entered into forms during a browsing session.

  • Improve the ease of using our website.

Functional cookies that are not strictly necessary for the operation of the service are activated only after the user has given consent.

Personalisation Cookies

These cookies may be used to:

  • Adapt certain content based on previously selected settings.

  • Recognise the user's chosen preferences.

  • Personalise certain features of the browsing experience.

Personalisation cookies are activated only after the user's prior consent.

3. Purposes of Using Cookies

Cookies may be used to:

  • Provide shopping cart functionality.

  • Manage sessions and login features.

  • Protect the website against improper use.

  • Maintain the technical stability of the website.

  • Carry out statistical analysis of website usage.

  • Improve ease of use.

  • Remember the user's cookie preferences.

Strictly necessary cookies are used to enable the website features requested by the user.

Where processing personal information is necessary to manage activities requested by the customer before purchase or to complete an order, the information is used for those purposes.

Where processing is necessary to protect website security, prevent improper use and maintain the technical stability of the service, our store takes reasonable measures to protect users' interests and privacy.

Cookies that require consent are activated only after the user has made their choice through the cookie management panel.

4. Cookie Consent and Management

During the user's first visit to our website, where cookies requiring consent are used, the user can make a selection through the cookie consent panel.

Users can:

  • Accept cookies that require consent.

  • Reject cookies that require consent.

  • Select individual cookie categories.

Consent is given freely by the user.

Users may withdraw their previously given consent at any time. Withdrawal applies to future use of cookies and does not affect processing activities carried out before consent was withdrawn.

Users can change their preferences through the cookie settings available on our website.

Users can also delete or block cookies through their browser settings.

Disabling strictly necessary cookies through browser settings may prevent certain features from working properly, including:

  • The shopping cart.

  • Account login.

  • Order completion.

5. Personal Information and Processing Through Cookies

Information collected through cookies may constitute personal information when it can directly or indirectly identify an individual.

Personal information collected through cookies is processed with due regard to the following principles:

  • Transparency and fairness in processing.

  • Use of information for specific purposes.

  • Collection of only the information necessary.

  • Retention for an appropriate period based on the stated purposes.

  • Protection against unauthorised access, loss or disclosure.

6. Cookie Retention Periods

The retention period of cookies depends on their category and function.

Session Cookies

These are generally deleted when the user closes the browser or ends the browsing session.

Cookies That Remember User Preferences

These are stored for a maximum of 12 months to avoid asking users to make the same selection on every visit.

Analytics and Performance Cookies

Where the user has given consent, these are stored for a maximum of 12 months.

Functional Cookies

Where user consent is required, these are stored for a maximum of 12 months.

Personalisation Cookies

Where the user has given consent, these are stored for a maximum of 12 months.

Once the stated retention period expires, the cookie is deleted or the user may be asked to make a new selection.

7. Contact Details for Cookies and Data Protection

For questions about cookies, cookie settings or the processing of personal information, customers can contact us using the following details:

Email: shipping@mididohome.com

Phone: +81 (801) 925 72 71

Address: 206-23-1-CHOME OTO, CHUO-KU, SAITAMA-SHI, SAITAMA 338-0012, JAPAN

Customer Service Hours: Monday to Friday, 10:10 am – 5:10 pm

Delivery Area: Australia